What To Expect PDF

Not seen an osteopath before? Here’s a guide to what to expect from your first appointment (PDF file download)

How To Book Your Appointment

To book your osteopathy or sports massage appointment:


First Osteopathy Appointment = £60 (60 mins)

  • The first appointment lasts around 60 minutes as a full medical history is taken and diagnostic tests performed prior to treatment

Follow Up Osteopathy Appointment = £40 (30 mins)

  • A one hour appointment is still required initially

Cranial Osteopathy For Babies First Appointment = £60 (60 mins)

  • This lasts around 60 minutes as a full medical history, including pregnancy and birth, is taken prior to treatment

Cranial Osteopathy For Babies First Appointment = £40 (30 mins)

  • As above, an initial appointment is always required

Gift vouchers also available.



If you would like to bring somebody along to sit in on the appointment with you, please feel free to do so. All our treatment rooms have plenty of space for an extra chair and we’d be happy to accommodate them. We cannot provide chaperones on your behalf however.

Payment Methods

Payment can be made by cash or credit/debit card. Payment can be made in advance by Paypal or bank transfer, on request. We do not accept cheques or offer credit.

Health Insurance

Moore Osteopathy is registered with a number of private health insurance companies including Simply Health, Aviva, CS Healthcare, WPA and PruHealth, which will usually cover the cost osteopathic treatments. Please check with your provider before booking an appointment to be covered by health insurance.

Please mention your insurer at time of booking as some insurers (AXA, Aviva) will only fund single appointments, meaning that the initial consultation (1 hour total) will need to be split into two separate 30 minute appointments, taken on separate days.

Cancellation Policy & Terms

If booked appointments are not met or are cancelled with less than 24 hours notice, a charge equal to the full cost of treatment is due and must be paid before any further treatment can take place.

Any appointments cancelled earlier than 24 hours will not be liable to charge.

In the case of pre-paid vouchers, an appointment booked in but not attended, without prior notification, is taken as being redemption of that voucher. There will be no exceptions.

Payment must be made at time of appointment by cash or credit/debit card, please ensure that you have the means to pay before the appointment begins. Please do not ask for credit.