What we’re doing to ensure your safety in light of Covid-19

The safety of our patients and team of osteopaths is incredibly important to us.

Here’s what we’re doing to help keep you safe during your visit to our clinic:

1. Before you come in, we’ll ask you a few screening questions to make sure that you have no symptoms of Covid-19/Coronavirus and aren’t required to shield or quarantine.

2. We’ll ask you to arrive on time, rather than come early. Our waiting room is still open for use, we just encourage our patients not to need to use it, if possible.

3. When you arrive, we’ll make sure that you’re wearing a mask and use the hand sanitiser that we have. If you don’t have a mask, don’t worry, we can bring one down to you.

4. Your osteopath will be wearing a mask, apron and gloves throughout your appointment.

5. After your appointment we’ll take payment by card (contactless where possible) or bank transfer. If you only have cash, that’s fine, but we’d prefer to use an electronic method.

6. After you leave, we’ll wipe down the couch, pillows and furniture in the room with anti-viral/anti-bacterial spray and then clean all the door handles, bannisters etc too, to ensure that we’re clean for the next patient. We allocate time after every appointment to do this.

As you can see, we’re taking cleanliness and safety extremely seriously and are doing everything that we reasonably can but unfortunately we cannot absolutely guarantee no contact with the virus.

If you have any comments or questions, please contact Richard on 0115 981 5134 or at richard@mooreosteopathy.co.uk

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